What is office 365?

  1. Office 365 is delivered to users through the cloud and includes Exchange Online for email, SharePoint Online for collaboration, Lync Online for unified communications, and a suite of Office Web Apps, Web-based versions of the traditional Microsoft Office suite of applications.
 

How do I create a shortcut on my desktop to Outlook Web App?

Mac and Windows users can create a convenient shortcut that will allow them to double click an icon on their desktop to open Outlook Web App:

Windows Users

  1. Right click on an empty area of your Windows desktop.
    2. SelectNew and Shortcut.
    3. In the “Type the location” space, enter the following: http://outlook.com/mail.wvu.edu
    4. Click Next, and enter the following in the “Type a name” space: Outlook Web App
    5. Click Finish.

Mac Users

1. Open Safari.
2. Type in the following address in the address bar, but do not press the return key: http://outlook.com/mail.wvu.edu
3. Highlight the address you just typed in your address bar.
4. Click and drag the address and drop it on your Mac desktop.

Note: This method will also work in Firefox, but if Safari is your default web browser, it will launch when the shortcut is clicked. Directions for changing the default browser on a Mac are available here under the “Choosing a default browser” section: http://support.apple.com/kb/ht1637

 

Can I switch to other Office 365 plans?

Example, you can upgrade from an Office 365 Business plan to an Office 365 Enterprise plan.

In most cases, you can use the Switch plans wizard in your Admin center to upgrade your plan. If your subscription has more than 300 users or if you used a prepaid card to purchase your plan, the Switch plans wizard is not available. Plans that are not eligible for the Switch plans wizard can be upgraded manually. Learn more about upgrading Office 365 plans.

 

Will my trial information be transferred to my Office 365 subscription?

Yes. If you purchase Office 365 licenses for the accounts you create during your free trial, the information and configuration for these users’ accounts will remain intact. Once your free trial expires, you won’t be able to continue using Office 365 for free. You will have an additional 30 days to purchase Office 365 before your account information is erased. Once your trial account information has been erased, it cannot be retrieved.

 

What do I need to install when I sign up for Office 365?

You don’t need to install anything in order to use Office 365.

To help you easily connect your desktop version of the latest version of Office, Office 2010, or Office 2007 to Office 365, Microsoft provides Office 365 customers an installable piece of software—called “Office Desktop Setup”—at no charge.

Office Desktop Setup provides many benefits, including:

Automatically detecting necessary updates.

Installing updates and components upon approval or silently from a command line.

Automatically configuring Outlook and Microsoft Lync for use with Microsoft Office 365.

Uninstalling itself from the client computer after running.

You can find and install Office Desktop Setup in your Office 365 administration center.

 

If your plan includes a subscription to Office, you will also be able to install that directly from the Office 365 administration center.

 

How many users does Office 365 support?

Office 365 is highly scalable and can support everything from a one-person business to companies with tens of thousands of users:

Office 365 Business plans are best for companies with one to 300 users.

Office 365 Enterprise plans fit organizations ranging in size from a single employee to 50,000-plus users.

 

Is Internet access required for Office 365?

Internet access is required to install and activate all Office 365 plans and to manage your subscription account. Internet connectivity is also required to access Office 365 cloud productivity services, including email, conferencing, IT management, and other services.

Many Office 365 plans also include the desktop version of Office, for example, Office 365 Business Premium and Office 365 Enterprise E3. One of the benefits of having the desktop version of Office applications is that you can work offline and have the confidence that the next time you connect to the Internet all your work will automatically sync, so you never have to worry about your documents being up to date. Your desktop version of Office is also automatic

Internet access is required to install and activate all Office 365 plans and to manage your subscription account. Internet connectivity is also required to access Office 365 cloud productivity services, including email, conferencing, IT management, and other services.

Many Office 365 plans also include the desktop version of Office, for example, Office 365 Business Premium and Office 365 Enterprise E3. One of the benefits of having the desktop version of Office applications is that you can work offline and have the confidence that the next time you connect to the Internet all your work will automatically sync, so you never have to worry about your documents being up to date. Your desktop version of Office is also automatically kept up to date and upgraded when you connect to the Internet, so you always have the latest tools to help you work. Compare Office 365 plans.

 

Will Office 365 work with my copy of Office?

Office 365 works best with the latest version of Office, Office 2010, and Office 2011 for Mac. Office 365 works with slightly limited functionality with Office 2007. If you have an earlier edition of Office, you will need to update to a newer version of Office in order to use Office 365; or you can subscribe to one of the many Office 365 plans that include the latest version of Office. In addition to getting the latest version of Office as part of your subscription, you will also get automatic updates, so your Office will always be up to date  Compare plans.

 

What is Office 365? How is it different from Microsoft Office?

Office 365″ refers to subscription plans that include access to Office applications plus other productivity services that are enabled over the Internet (cloud services), such as Lync web conferencing and Exchange Online hosted email for business, and additional online storage with OneDrive and Skype world minutes for home.

Many Office 365 plans also include the desktop version of the latest Office applications, which users can install across multiple computers and devices. The Office 365 plans that are online-only are a great choice for certain business needs, and they are compatible with desktop versions of the latest version of Office, Office 2010, Office 2007 (with slightly limited functionality), Office 2011 for Mac, and Office 2008 for Mac.

All Office 365 plans are paid for on a subscription basis annually.

“Microsoft Office” is the name we still use for our familiar productivity software. Office suites have traditionally included applications such as Word, Excel, PowerPoint, and Outlook. All the new Office suites (for example, Office Standard 2013) include the latest versions of these applications. These suites can be installed on only one PC and do not come with any cloud-based services included in Office 365